Saturday, December 27, 2008

the 'broken window' theory + environment management

New Scientist has an excellent article about some research at the University of Groningen that empirically proves the 'broken window' theory.

"People become more disobedient in environments plagued by litter and graffiti, research has shown. They can be tempted to trespass, drop litter, and even steal money if they perceive from their environment that it's OK to break rules (...)

The researchers conclude that one type of antisocial behaviour leads to others, because people's sense of social obligation to others is eroded. 'When people think they can get away with it because other people already have, they do,' says Keizer."

Gareth Kay, head of planning at Boston's Modernista!, adds some great insight to the subject and discusses how the results of the research could uncover the new role of communications and advertising in the public space, as tools for managing the environment.

"So, perhaps we should think about communications as being more about environment management, creating an environment where people are more likely to behave in a favorable way. About seeding the right environment where behavior is more likely to take hold. Which puts us squarely back in the culture business..."